Tag Archives: Cincinnati Playhouse in the Park

STEEL MAGNOLIAS Runs March 19-April 17

PIP_M4_SteelMagnolias_Newsroom

Photo by Tony Arrasmith/Arrasmith & Associates.

STEEL MAGNOLIAS
Cincinnati Playhouse in the Park
March 19-April 17
Marx Theatre [Eden Park]

Directed by Laura Gordon

Cast: Kate Abbruzzese as Shelby Eatenton-Latcherie, Gina Daniels as Clairee Belcher, Annie Fitzpatrick as M’Lynn Eatenton, Naomi Jacobson as Ouiser Boudreaux, Brittany Anikka Liu as Annelle Dupuy-Desoto & Susan Lynskey as Truvy Jones

At Truvy’s beauty salon you can always get the best hair ‘do — and the best gossip! A tight-knit group of Louisiana women gather regularly to bond, dish and offer advice on everything from motherhood and marriage to tragedy and loss. Beloved characters like the wise-cracking Truvy and her eager new assistant Annelle, curmudgeonly Ouiser, millionaire Miss Clairee, and local social leader M’lynn and her sweet-natured daughter Shelby all find their lives and relationships tested. But in the face of impossible decisions, their bonds with one another only strengthen. Written with heartwarming dialogue and snappy repartee, Steel Magnolias revels in the power and grace of female friendship. Ages 13 and up.

2/18/22 – Health and Safety

  • In preview Sat, March 19 at 7:30pm
  • In preview Tue-Wed, March 22-23 at 7:30pm
  • Thu-Fri, March 24-25 at 7:30pm
  • Sat, March 26 at 2pm & 7:30pm
  • Sun, March 27 at 2pm
  • Tue, March 29 at 7:30pm
  • Wed, March 30 at 1pm
  • Thu-Fri, March 21-April 1 at 7:30pm
  • Sat, April 2 at 2pm & 7:30pm
  • Sun, April 3 at 2pm
  • Tue-Fri, April 5-8 at 7:30pm
  • Sat, April 9 at 2pm & 7:30pm
  • Sun, April 10 at 2pm
  • Tue-Fri, April 12-15 at 7:30pm
  • Sat, April 16 at 2pm & 7:30pm
  • Sun, April 17 at 2pm

Official page |

Leave a comment

Filed under On Stage

Cincinnati Playhouse in the Park Announces 2022-23 Season

PIP_2022-23 Season logosINCLUDING FIRST PERFORMANCES IN THE NEW ROUSE THEATRE

CINCINNATI (Feb. 10, 2022) – Cincinnati Playhouse in the Park has announced the lineup of shows for its 2022-23 season, including the first in its new state-of-the-art Rouse Theatre. The 2022-23 mainstage season will feature eight shows, several of which the Playhouse will stage at venues around Greater Cincinnati in the fall of 2022 as construction of the Rouse Theatre is completed.

The Rouse Theatre will open in March 2023 with a new production of the musical A Chorus Line. The season also includes an Agatha Christie mystery, another chapter in August Wilson’s American Century Cycle and two world premieres, including a fresh take on the classic Western Shane from acclaimed playwright Karen Zacarías.

“From our grand opening production of A Chorus Line to exciting world premieres and new work, the 2022-23 season embodies the very best of American theatre and celebrates the rich diversity of our world,” said Blake Robison, producing artistic director. “Our new facility will serve the entire Cincinnati arts and culture community. We are eager to open our doors, share resources and highlight the work of so many outstanding artists.”

The 2022-23 season lineup features:

OFF-SITE PERFORMANCES – FALL 2022

  • Agatha Christie’s masterpiece mystery, Murder on the Orient Express takes audiences on a thrilling ride with Ken Ludwig’s adaptation at the Aronoff Center’s Jarson-Kaplan Theatre.
  • The iconic Mexican painter Frida Kahlo comes to life with incredible vibrancy in Frida…A Self Portrait, written and performed by Vanessa Severo, at The Carnegie Theatre in Covington, Kentucky.
  • In an exclusive engagement of a new production, The Lion tells an intimate musical tale about one man’s courage and the redemptive power of music at the Warsaw Federal Incline Theater in Price Hill.
  • In addition, the Playhouse’s Off the Grid Series will present two immersive theatrical experiences in the fall:
    • Haunted Corn Maze is an all-new, immersive experience that promises chilling stories and festive frights aplenty in the corn maze at Berger Farm and Gardens on weekends in October.
    • Mr. and Mrs. Fezziwig’s Holiday Party will ring in the holiday season in December with an immersive Victorian-era party experience at The Phoenix event space downtown.

ROUSE THEATRE GRAND OPENING SEASON

  • A Chorus Line, bursts with artistic passion as it opens the Rouse Theatre in March 2023.
  • Another chapter of the American Century Cycle unfolds in August Wilson’s Seven Guitars.
  • One of the greatest Westerns of all time is given new life by Karen Zacarías in Shane — a co-commission with the Guthrie Theater.

ROSENTHAL SHELTERHOUSE THEATRE SEASON

  • Lloyd Suh’s The Chinese Lady paints a darkly poetic yet whimsical portrait of the first Chinese woman to step foot on U.S. soil.
  • Origin Story is a world premiere comedy from playwright Nathan Alan Davis that answers life’s biggest questions in surprising ways.

“With our robust schedule of fall events, we’re deepening our roots in the community like never before,” Robison said. “The stages may be different, but the quality of artistry and the innovative spirit of our community events remain the same.”

PIP_Derek Snow

Derek Snow.

Robison also announced two new community-based initiatives that will begin after the opening of the new mainstage theatre complex in 2023:

  • The Resident Artists program will enable local artists to utilize Playhouse resources to enhance their own creative endeavors. Cincinnati-based theatre artists Curtis D. Shepard and Derek J. Snow will make up the inaugural cohort for the new program. Both Shepard and Snow have worked extensively in the Greater Cincinnati area as actors, directors and playwrights and have recently received national attention for their work with The Breath Project.
  • PIP_Curtis Shepard

    Curtis D. Shepard

    Meetup Mondays will host small arts and cultural organizations in need of a venue, hold discussions and events, offer enrichment opportunities and more. Further details on Meetup Mondays will be announced later.

“Our plan is to share our space with artists and community organizations,” said Robison. “Partnerships like these keep Cincinnati’s arts community rich with talent and collaboration.”

A full listing of the season with dates, directors, sponsors and descriptions is included below.

Subscriptions to the 2022-23 season go on sale in early March. The Rouse Theatre season subscription package will include Murder on the Orient Express. Seating in the new Rouse Theatre will begin in the spring after the renewal process for current subscribers is complete. The Rosenthal Shelterhouse Theatre package includes Frida…A Self Portrait and The Lion. Build Your Own Series packages allow a minimum of three shows from either theatre.

Individual tickets for fall productions, including Off the Grid, are expected to go on sale this summer, and individual tickets for the Rouse and Rosenthal Shelterhouse theatres will go on sale sometime in the winter. COVID-19 health and safety guidelines for next season are unknown and will be announced later.

For more information, visit cincyplay.com or call the Box Office at 513-421-3888 or 800-582-3208 toll-free in Ohio, Kentucky and Indiana. Patrons who are deaf, hard-of-hearing, deaf-blind or speech disabled dial 711 to connect to the Box Office via Ohio Relay Services. The Playhouse is fully accessible.

SEASON SPONSORS
Rouse Theatre Season presented by Schueler Group
Rosenthal Shelterhouse Theatre Season presented by Margaret and Albert Vontz III
Season Sponsor of New Work: The Rosenthal Family Foundation

OFF-SITE PERFORMANCES – FALL 2022

PIP_Murder on the Orient Express promo

Andrew May as Hercule Poirot in the Indiana Repertory Theatre 2020 production of Agatha Christie’s MURDER ON THE ORIENT EXPRESS. Photo by Zach Rosing.

AGATHA CHRISTIE’S
MURDER ON THE ORIENT EXPRESS
Adapted for the stage by Ken Ludwig
Directed by Risa Brainin
Sponsored by U.S. Bank

Sept. 25 – Oct. 23, 2022
Jarson-Kaplan Theater at the Aronoff Center for the Arts, 650 Walnut St, Cincinnati, OH 45202

SHORT DESCRIPTION
Whodunit? Detective Hercule Poirot is determined to find out in Agatha Christie’s thrilling murder mystery. Ten passengers board the luxurious Orient Express. But after the train unexpectedly stops in the isolated, snow-swept mountains, only nine of them are still alive. This masterpiece from the world’s most popular mystery writer promises a suspenseful evening of theatre that will keep you on the edge of your seat.

ONE-LINER
Whodunit? Detective Hercule Poirot is determined to find out in this masterpiece from the world’s most popular mystery writer.


PIP_Frieda promo

Vanessa Severo in the Portland Center Stage 2021 production of FRIDA…A SELF PORTRAIT. Photo by Owen Carey.

FRIDA…A SELF PORTRAIT
Written and performed by Vanessa Severo
Directed by Associate Artistic Director Joanie Schultz
Sponsored by Digi and Mike Schueler

Oct. 15 – Nov. 6, 2022
The Carnegie Theatre, 1028 Scott St, Covington, KY 41011

Short Description
Frida Kahlo, the iconic Mexican painter, captured the difficulties and wonders of her life with incredible vibrancy. Now, she comes to life onstage through playwright and performer Vanessa Severo. With music and movement, this searing new play cracks open a powerful portal between Vanessa and Frida bringing breathtaking physicality and raw honesty to this stunningly creative production.

One-liner
Iconic Mexican painter Frida Kahlo comes to life onstage with breathtaking physicality and raw honesty in this stunningly creative production.


THE LION
By Benjamin Scheuer
Directed by Sean Daniels and Alex Stenhouse
Sponsored by Chemed

Nov. 12 – Dec. 4, 2022
Warsaw Federal Incline Theater, 801 Matson Pl, Cincinnati, OH 45204

Short Description
An exclusive Playhouse engagement, The Lion features a singer-songwriter who shares the turbulent story of his family and his own brush with mortality. Six guitars accompany him as he explores love, loss and the redemptive power of music through heartrending monologues and original songs. Hailed by critics as a “wondrous” and “spellbinding” experience, The Lion redefines the genre of musical theatre.

One-liner
An exclusive Playhouse engagement, a singer-songwriter shares the story of his family through heartrending monologues and original songs.


Off The Grid Events – Sponsored by First Financial Bank

HAUNTED CORN MAZE
Friday and Saturday evenings, October 7 – Oct. 30, 2022
Berger Farm and Garden Center, 7849 Main St. (RT 32), Cincinnati, OH 45244

The fields of Berger Farm and Garden Center still have many spooky tales to tell. This all-new, immersive experience promises chilling stories and festive frights aplenty! These haunted corn maze performances coincide with Berger Farm’s annual Fall Fun Festival and take place on Friday and Saturday nights across four weekends in October. In addition to the interactive experience in the corn maze, guests can enjoy a hot drink station, a bonfire pit and hay bales.


MR. AND MRS. FEZZIWIG’S HOLIDAY PARTY
December 14 – 18, 2022
The Phoenix, 812 Race Street, Cincinnati, OH 45202

You’re invited to ring in the holiday season with Mr. and Mrs. Fezziwig! Everyone’s favorite hosts from Charles Dickens’ A Christmas Carol invite you to this Victorian-era party featuring beverages, a buffet and festive activities like parlor games, Victorian dances, a puppet show and more. Take it all in at your leisure as actors perform throughout the stately event spaces at The Phoenix, creating a truly immersive theatrical celebration for the holidays.


2022-23 ROUSE THEATRE GRAND OPENING SEASON

The Singular Sensations present
A CHORUS LINE
Conceived and Originally Directed and Choreographed by Michael Bennett
Book by James Kirkwood and Nicolas Dante
Music by Marvin Hamlisch
Lyrics by Edward Kleban
Directed by Blake Robison

March 11 – April 14, 2023

Short Description
Celebrate the grand opening of the Rouse Theatre with one singular sensation! Winner of 10 Tony Awards and the Pulitzer Prize, A Chorus Line finds 17 dancers competing for a role in a new Broadway musical. Heartfelt monologues and beloved musical numbers like “At the Ballet,” “The Music and the Mirror” and “What I Did for Love” underscore this timeless experience that’s bursting with artistic passion.

One-liner
Celebrate the grand opening of the Rouse Theatre with the sensational, Tony Award-winning musical that bursts with artistic passion.


The Carol Ann and Ralph V. Haile, Jr. Foundation presents
AUGUST WILSON’S
SEVEN GUITARS
Directed by Ron “OJ” Parson

April 22 – May 14, 2023

Short Description
It’s 1948 in Pittsburgh’s Hill District, and a group of old friends gathers to mourn and reminisce about Floyd “Schoolboy” Barton — a gifted guitarist whose untimely death has irrevocably changed each of them. With live blues and lyrical dialogue, August Wilson’s Tony Award-winning play — a part of his American Century Cycle — promises a soulful exploration of the ties that bind and the chords that hold us together.

One-liner
With live blues and lyrical dialogue, August Wilson’s Tony Award-winning play promises a soulful exploration of the ties that bind and the chords that hold us together.


SHANE
By Karen Zacarías, Playhouse Associate Artist
Directed by Blake Robison
Co-Commissioned by Cincinnati Playhouse in the Park and the Guthrie Theater
Sponsored by Johnson Investment Counsel and Clark Schaefer Hackett

June 3 – 25, 2023
WORLD PREMIERE

Short Description
One of the greatest Westerns of all time finds new life on the stage! Shane, a mysterious ex-gunfighter, is a man with a dangerous past. Yet, the Starrett family finds kinship with him, and Shane helps protect their Wyoming farm in 1889. Based on the classic novel by Jack Schaefer, this world premiere by acclaimed playwright Karen Zacarías brings an exciting, fresh perspective to an extraordinary American genre.

One-liner
One of the greatest Westerns of all time finds new life on the stage with a fresh perspective from acclaimed playwright Karen Zacarías.


2022-23 ROSENTHAL SHELTERHOUSE THEATRE SEASON

THE CHINESE LADY
By Lloyd Suh
Sponsored by Ohio National Financial Services

March 25 – April 30, 2023

Short Description
Afong Moy is 14 years old when she’s brought to the United States in 1834 and placed on public display as “The Chinese Lady” — supposedly the first to step foot on U.S. soil. Decade after decade, she performs as a living exhibit. Inspired by the true story of Afong Moy’s life, The Chinese Lady is a darkly poetic yet whimsical portrait of our collective past through the eyes of a young Chinese woman.

One-liner
The Chinese Lady is a darkly poetic yet whimsical story about Afong Moy — supposedly the first Chinese woman to step foot on U.S. soil in 1834.


ORIGIN STORY
By Nathan Alan Davis
Directed by Associate Artistic Director Joanie Schultz

May 20 – June 25, 2023
WORLD PREMIERE

Short Description
In this heartfelt, world premiere comedy, Margaret finds herself in a quarter-life crisis, wading through banal office triviality by day and the slow-moving graveyard shift at a drive-thru by night. She yearns to belong somewhere, and so do the coworkers and customers who she interacts with every day. With delightfully unexpected turns and an ensemble of endearing characters, Origin Story is a touching tale about life’s biggest questions and the surprising ways we find the answers.

One-liner
With delightfully unexpected turns and an ensemble of endearing characters, Origin Story is a world premiere comedy about life’s biggest questions and the surprising ways we find the answers.

The Playhouse is supported by the generosity of almost 40,000 contributors to the ArtsWave Community campaign. The Ohio Arts Council helps fund the Playhouse with state tax dollars to encourage economic growth, educational excellence and cultural enrichment for all Ohioans. The Playhouse also receives funding from the Shubert Foundation.

###

Leave a comment

Filed under Press Releases, Season Announcements

Immersive Theatre Goes Off the Grid Again

WITH FOUR, NEW INTERACTIVE EVENTS STARTING IN FEBRUARY

PIP_Tom Mom and Pop promoCINCINNATI (Feb. 1, 2022) Cincinnati Playhouse in the Park’s Off the Grid series returns for its fifth year of interactive, site-specific programming with four upcoming events, starting with “Top Mom and Pop” the weekend of Feb. 25 and 26 at Garage on York in Newport, KY.

Off the Grid uses an innovative artistic approach– interactive performances take place in site-specific or social settings– that reimagine the nature of theatrical storytelling.

“We are excited to welcome back adventure seekers this spring to a whole new season of Off the Grid. We are once again exploring new venues with fun interactive story-telling experiences designed to make you a part of the show.” said Daunielle Rasmussen, director of artistic engagement.

The 2021-22 season of Off the Grid events take place, in-person at locations around Greater Cincinnati:

  • Feb. 25 and 26: A reality-style cooking show at Newport’s Garage on York | Facebook event
  • March 24 and 25: An interstellar adventure in Cincinnati Museum Center’s Neil Armstrong Space Exploration Gallery
  • April 13 – 24: An interactive Dungeons and Dragons experience at the Pyramid Hill Sculpture Park in Hamilton, Ohio
  • May 14: A time-travelling cabaret aboard the Lebanon Mason Monroe Railroad

Details for each event are below. Tickets for the February, March and April events are on sale now at cincyplay.com. Tickets to the May event aboard the Lebanon Mason Monroe Railroad go on sale March 1. COVID-19 Safety protocols will vary by venue. Visit cincyplay.com for details.

INTERSTELLAR EXPEDITION
Written by Margot H.G. Manburg
Dates: March 24 and 25, 8:30 p.m.
Location: The Neil Armstrong Space Exploration Gallery, Cincinnati Museum Center at Union Terminal
Tickets: $30

For the first time in 200 years, humankind has a second planet to call home in the far reaches of space. But disaster strikes, threatening the lives of crewmembers. Captain Promise Jones, charged with the safety of everyone onboard, summons the brightest astronauts from neighboring ships to redirect their course. Can they work together to survive the expedition? Step aboard the starship in this thrilling, interactive adventure as audience and crew members alike engage in star charting, training modules, simulations and more!

HEXES AND VEXES: A Dungeons and Dragons Interactive Experience
Presented in partnership with Green & Garb
Written by Julia Gomez and Kyle Carey Miller
Dates:

  • April 13-15: 7 p.m.
  • April 22: 7 p.m.
  • April 23: 7 and 8:30 p.m.
  • April 24: 6 p.m.

Location: Pyramid Hill Sculpture Park
Tickets: $30

Surrounded by a blighted and enchanted forest, the Kingdom of Cinestreal has long been protected by the ancient magic of the Queen’s Crown. But calamity erupts when a cloaked mage steals this powerful artifact and vanishes beyond the city’s walls. Only by assembling your motley crew of friends, your magical items and all your knowledge of spells can you hope to vanquish the villain and — with the luck of the dice — restore peace and balance to your beloved home.

THE ERSATZ EXPRESS
Written by Ethan Graham Roeder
Date: May 14, 7 p.m.
Location: Lebanon Mason Monroe Railroad
Tickets: $50, (Ticket includes a personal pizza and one beverage (beer or soft drink). Cash bar available.

You’re cordially invited to an evening of starlit cabaret and time-traveling adventures! Along the tracks of the Lebanon Mason Monroe Railroad, you’ll encounter a ragtag band of time-traveling explorers who commandeer your train ride as they try to get back to their own era. It’ll take more than song and dance to convince them that you shouldn’t be taken along with them. Secure your seats to a uniquely entertaining train ride full of love, loss and live, locomotive storytelling.

SPONSORS
The Playhouse is supported by the generosity of more than 40,000 contributors to the ArtsWave Community Campaign. The Ohio Arts Council helps fund the Playhouse with state tax dollars to encourage economic growth, educational excellence, and cultural enrichment for all Ohioans. The Playhouse also receives funding from the Shubert Foundation.

###

Leave a comment

Filed under Events, Press Releases

World Premiere Comedy Takes Root at Cincinnati Playhouse Feb. 12

PIP_S4_Rooted_Newsroom

Photo by Tony Arrasmith/Arrasmith & Associates.

ROOTED by Deborah Zoe Laufer is the third world premiere of 2021-22 season

CINCINNATI (Jan.24, 2022) — A warm-hearted world-premiere comedy about people, plants and the idiosyncrasies of both opens in the Rosenthal Shelterhouse Theatre this February. ROOTED, commissioned by the Playhouse and presented with support from the Rosenthal Family, begins in previews Feb. 12 and runs through March 20. (Official opening night is Feb. 17.)

ROOTED is a follow-up to playwright Deborah Zoe Laufer’s acclaimed Be Here Now production. It tells the story of the reclusive and eccentric Emery Harris — a botanist who has lived in a treehouse for more than a decade and records her amateur research on YouTube. Unaware that she’s gained a large and devoted following due to her reclusive lifestyle, she learns that her YouTube subscribers elected her as their new-age messiah.

“Deborah Laufer returns to the Rosenthal Shelterhouse Theatre with a quick-witted comedy showcasing her signature balance of comedic dialogue and lovable characters,” said Blake Robison, producing artistic director. “Audiences will relate to the entertaining story about living your truth, finding your people and being yourself.”

The production features a highly innovative stage design by Se Hyun Oh that brings audiences into Emery’s world of plants and botanical experiments. Her treehouse is full of plant life and greenery, built around a giant oak tree that stretches so high characters can only enter if they climb a ladder and enter through a hatch.

The story embodies feelings around isolation that are particularly resonant today,” Laufer explained. “Emery has literally put herself up a tree to escape other humans. She’s surrounded herself with plants to feel safe. The play is very alive with the longing for connection, the fear of connection and what it takes to truly make that connection.”

CAST
Tarah Flanagan (Emery Harris), Emily Kratter (Luanne), Tasha Lawrence (Hazel)

PRODUCTION
Deborah Zoe Laufer (Playwright), Noah Himmelstein (Director), Se Hyun Oh (Set Designer), Gordon DeVinney (Costume Designer), David Lander (Lighting Designer), Megumi Katayama (Sound Designer and Composer), Betsy Rosen (Puppetry Consultant), Stephanie Klapper, CSA (Casting Director), Andrea L. Shell (Stage Manager), Tenley Pitonzo (Assistant Stage Manager)

TICKETS
To purchase tickets or for more information, call the Playhouse Box Office at 513-421-3888 (toll-free in Ohio, Kentucky and Indiana at 800-582-3208) or visit www.cincyplay.com. For patrons who are deaf, hard-of-hearing, deaf-blind or speech-disabled, dial 711 to connect to the Box Office via Ohio Relay Services.

Performances on Tuesdays through Saturdays will begin at 7:30 p.m. Saturday and Sunday matinees are at 2 p.m. There is one Wednesday matinee at 1 p.m. on February 23.

Individual tickets start at just $35. Student tickets are just $15 on the day of the show for all other performances. Discounted ticket prices for teens are available for all productions and are $30 to $45, depending on show and seat location. There will be four post-show meet-the-artist discussions during the run. Details are on the website.

ADVISORY: Rooted introduces you to memorable human characters named Emery, Hazel and Luanne – and memorable plants named Mabel, Cynthia and Gerald, among others. While the plants don’t use strong adult language and explore mature themes like mental health, the humans do, so we recommend that human audience members be at least 14 years or older to attend.

EVENTS
MEET THE ARTISTS Stay after select performances for a behind-the-scenes discussion with the cast and crew:

  • Feb. 20 at 2 p.m.
  • Feb. 27 at 2 p.m.
  • Mar. 2 at 7:30 p.m.
  • Mar. 10 at 7:30 p.m.

HEALTH AND SAFETY
All patrons must present either proof of vaccination or negative Covid PCR or Abbott ID Now test to attend a performance. Additionally, face masks covering the nose and mouth must be worn at all times, in all areas of the Playhouse building — including while seated during the performance. Visit the Health & Safety page for details.

SPONSORS
Production Sponsor is The Geiler Company. Additional support provided by The Harold and Mimi Steinburg Charitable Trust and the Greater Cincinnati Foundation. Season Sponsor is Heidelberg Distributing Company. Season Sponsor of New Work is the Rosenthal Family Foundation.

The Playhouse is supported by the generosity of more than 40,000 contributors to the ArtsWave Community Campaign. The Ohio Arts Council helps fund the Playhouse with state tax dollars to encourage economic growth, educational excellence, and cultural enrichment for all Ohioans. The Playhouse also receives funding from the Shubert Foundation.

ACCESS
The Playhouse is fully accessible. Audio enhancement receivers, large print programs, and complete wheelchair access are available.

###

Leave a comment

Filed under Press Releases

Part-Time Patron Services Associate Sought by Playhouse in the Park

PIP_logoCincinnati Playhouse in the Park is an Equal Opportunity Employer (EEO) and is committed to fostering a culture of diversity and inclusion in all areas of its work, both on and offstage. Qualified individuals who bring diverse perspectives and life experiences to the workplace are especially encouraged to apply.

Job Title: Patron Services Associate – Part-time
Rate of Pay: $13.90 per hour
Ideal start date:  January 24, 2022

Position Overview:
Cincinnati Playhouse in the Park is searching for several Patron Services Associates to be provide excellent customer service for all aspects of ticketing operations and sales, both in-person and via the phone using the Tessitura arts enterprise system. The position works primarily in the Box Office but will also have required duties in the parking garage (outside), in other public spaces within the facility and at occasional outreach efforts outside the Playhouse.

Reports to the both the Ticket Services Manager and Ticket System Administrator.

This is a part-time, non-exempt, seasonal position. There is no guaranteed minimum number of hours per week and flexibility is necessary. Number of hours per week vary based on performance schedule and can range from zero hours when there are no performances up to 20 hours. The position will require work outside normal business hours, including evenings and weekends. The 2021-22 season runs until May 22, 2022. During the season, Box Office hours are Tuesday through Saturday from noon to 8:00 p.m., Sunday from noon to 2:30 p.m. and Monday from noon to 5 p.m. This position may also work 9 a.m. to noon, prior to Box Office opening.

Duties include but are not limited to: 

  • Sell tickets/products in person and via the telephone to Playhouse patrons using the Tessitura arts enterprise system.
  • Provide the highest level of customer service by proactively responding to the needs of Playhouse patrons.
  • Enhance the development of ongoing and repeat business relationships with patrons. Address concerns and requests promptly, determine ways to improve patron experiences going forward.
  • Collaborate within the department to develop and implement best practices for all patron touch points including ticketing operations, sales, outbound and inbound phone calls, parking attendant
  • Periodically serve as administrative office receptionist when Box Office is closed during business hours.
  • Ensure consistent messaging, data tracking and reporting of patron transactions within the departments using the Tessitura.
  • Represent Playhouse in the Park to the public at events inside and outside the physical building.
  • Assist with system duties in Tessitura. 

Ideal Qualifications and Requirements:

  • Customer service experience is preferred.
  • Excellent communication skills.
  • Computer proficiency required, including good working knowledge of Excel and Word.
  • High school education and above
  • Interest in theatre and the arts is beneficial.
  • A calm, patient, diplomatic, empathetic, confident, and pleasant demeanor in working with various levels of staff, donors, and guests.
  • Comfort with highly sensitive information.
  • High ability to prioritize own wide-ranging work- load and work independently.
  • Manages tasks to completion and sets priorities.
  • Advanced attention to detail, organization, and accuracy.
  • Strong ability to work collaboratively with colleagues and vendors.
  • High threshold for working through ambiguity.
  • Maintains integrity and ethics through difficult situations and conversations.
  • Commitment to DEIA (Diversity, Equity, Inclusion, Accessibility) values, and the ability to interact and build relationships with people of diverse backgrounds, personalities and working styles.

Work Environment & Physical Demands:

  • Position is primarily located in a climate-controlled office. The exception is when working as parking attendant outside during performances, which is required of this position. There is occasional offsite work including (both indoors and outdoors).
  • Digital dexterity and hand/eye coordination in operation of standard office equipment (computers, phones, photocopiers and filing cabinets).
  • Position is generally sedentary, and the employee may sit for long periods of time working at a computer screen (90% or more of their workday). Serving as parking attendant requires standing and moving in an outside environment.
  • Position requires a minimum amount of external activity, but on occasion may require local travel to other worksites.
  • Light Lifting, carrying, pushing, pulling of supplies, files, etc.: generally, up to 10 lbs. and occasionally up to 25 lbs.
  • Occasional stooping, kneeling, crouching.
  • Ability to speak clearly to and hear/listen to employees/clients via phone or in person.
  • While performing the duties of this job, the employee is regularly required to talk, hear, listen, speak, climb stairs, walk, and occasionally run.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. 

The physical demands and safe working expectations described here are representative of those that must be met by an employee to successfully perform the essential functions of the job, with or without a reasonable accommodation.

Cincinnati Playhouse in the Park continues to monitor the pandemic situation. Qualified candidates will be expected to comply with Playhouse’s health and safety plan – while at work and outside work – that continues to be updated per latest state and federal guidelines. 

While this description is intended to be an accurate reflection of the current position, it is not necessarily exhaustive of all responsibilities, duties, requirements, or expectations of this position. Cincinnati Playhouse in the Park reserves the right to revise or amend this description based on business needs or changes to the work environment.

Employment is contingent upon successful completion of a background check.

To Apply:

  • Qualified candidates should submit a cover letter, resume, and references to Don Wong, Ticketing Services Manager at wong@cincyplay.com.
  • Positions will remain posted until filled.
  • No phone calls, please.

Leave a comment

Filed under Casting Call