NKU Music Preparatory Office Manager Sought by NKU SOTA

Saturday 9am–noon (flexible)

Occasional Sunday afternoons and events (flex time on these weeks)

• Serve as administrative support to the Director of Music Preparatory.
• Process incoming and outgoing Music Prep office mail, email, phone messages and calls.
• Greet and assist Music Prep students, families, teachers, and visitors upon first visits to the university, to collect payment, give directions to classrooms, etc. while during office hours.
• Serve as administrative support for program directors on program needs and materials including music copies, costume/uniform distribution and inventory, class rosters, and the like.

Manage registration system (Administrative Software Applications: ASA) which requires the following:

• Thorough understanding of PCI Compliance (requires training from NKU)
• Knowledge of computer programming
• Develop and program all registration data in ASA for upcoming semester classes/programs/lessons
• Maintain outstanding payments, failed transactions, and payment plans
• Process all electronic, cash, and check payment deposits at least once weekly

• • Assist in maintaining instrument inventory and music library.

• A Bachelor’s Degree and at least one year of office experience preferred
• Excellent communication (written and oral) and organizational skills
• Demonstrated ability to work effectively with individuals from diverse ages and backgrounds, in particular parents of children ages 3–17
• Ability to multi-task and make decisions efficiently and calmly
• Ability to lift/arrange classroom/stage equipment and move about the building frequently
• Demonstrated customer service experience and excellence
• Ability to work evenings and weekends
• Dependable, punctual, self-starter, and problem solver
• Background in or strong affinity for the fine and performing arts, music preferred
• Experience with MS Office Suite, Facebook, and Instagram

Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.

It is Northern Kentucky University’s policy to ensure equal employment opportunity for all persons and to take the necessary actions needed to recruit, employ, train, promote, and retain qualified faculty and staff, including members of protected groups. Discrimination against any individual based upon protected status, which is defined as age, color, disability, gender, national origin, race, religion, sexual orientation, genetic, or veteran status, is prohibited.