Positions Available at Cincinnati Arts Association

POSITION OPENINGS

COAT CHECK ATTENDANTS – SEASONAL

We are seeking customer-service oriented individuals, who enjoy working with patrons, to fill these seasonal Coat Check Attendant positions at our Music Hall location.

Responsibilities:
General responsibilities of the Coat Check Attendant include, but are not limited to;

• providing exceptional customer service by tending to and taking responsibility of patron’s coats and other outerwear;
• keeping coats and coat check area in a neat and orderly fashion;
• setting up coat check area for events;
• serving as a resource of information for all guests;
• attending pre-shift meetings prior to event;
• reconciling cash and ticket receipts.

Qualifications:
The ideal candidate must be able to provide:

• exemplary customer service to all guests and possess excellent verbal and written communication skills;
• ability to work well with a diverse population is critical to this position.
• Minimum of one year’s experience in a customer service oriented environment.
• Prior cash handling experience.
• Ability to lift up to 25lbs.
• This position carries a flexible/seasonal schedule but must be able to work late hours on mostly nights and weekends.

EVENT STAFF – PART-TIME

We are seeking individuals with outgoing personalities who enjoy working with people to fill these part-time Event Staff positions at our Aronoff Center for the Arts and Music Hall locations.

Responsibilities:

• These are part-time positions with flexible schedules requiring primarily nights and weekends, some weekday shifts available.
• Our Event Staff will assist in ensuring a safe and secure environment for our clients, guests, and staff by conducting security screenings and monitoring premises, while providing exceptional customer service.

Qualifications:

• These individuals must possess the ability to exhibit appropriate, professional, and courteous demeanor when interacting with volunteers, staff and the public.
• Previous experience in a security and/or customer-service environment is helpful.

FLOOR SUPERVISORS – PART-TIME

We are seeking customer-service oriented individuals to fill these part-time Floor Supervisor positions at our downtown Aronoff Center for the Arts and Music Hall locations.

Responsibilities:
General responsibilities include, but are not limited to:

• overseeing front-of-house functions in a designated quadrant for events and performances, while ensuring safety of patrons and providing exceptional customer service;
• supervising volunteer usher positions; completing reports after events; monitoring lobby activity;
• understanding and implementing emergency procedures.

Qualifications:
The ideal candidate must be able to:

• exercise sound judgment and make decisions under pressure.
• Must possess excellent verbal and written communication skills as well as exceptional customer service skills;
• ability to work well with a diverse population is critical to this position.
• While performing the duties of this job, the Floor Supervisor is regularly required to stand and walk for periods of time.
• Ability to climb stairs efficiently essential.
• Ability to lift up to 35lbs.
• Prior supervisory experience is must.
• Familiarity with the public assembly setting, Americans with Disabilities Act (ADA); CPR/First Aid experience a plus.
• Must be available for a varied and flexible schedule; mostly nights and weekends.

To Apply:
Interested candidates may complete an application at/or send resume to:
Cincinnati Arts Association
Attn: Human Resources
650 Walnut Street
Cincinnati, Ohio 45202
Or email: HR@cincinnatiarts.org

No phone calls please.
EOE/M/F/D/V/SO Employer