Job Openings at Cincinnati Memorial Hall

Box Office Lead

Job Summary:
The Memorial Hall Box Office Lead will oversee and implement sales for ticketed events in Memorial Hall. Reporting to the Memorial Hall Manager, the Box Office Lead will process phone sales and inquiries, produce daily and custom reports, maintain the patron database, and prepare for ticketing events. During ticketed events, the Box Office Lead will supervise will-call and door sales, troubleshoot ticketing issues, and supervise additional box office staff. The Box Office Lead will also work with partners, rental clients, and internal stakeholders to “build” each ticketed event, and to place those events on the Memorial Hall website.

The position will require twenty (20) hours of fixed daytime administrative work each week, plus a projected average of seven (7) hours per week preparing and working events.  This position may work 20-40 hours per week depending on business needs.

Memorial Hall Tech Lead

Job Summary:
The Memorial Hall Tech Lead will serve as the primary audiovisual and theatrical technician in Memorial Hall. Reporting to the Production Manager, with additional supervision by the Memorial Hall Manager, the Memorial Hall Tech Lead will coordinate all AV and theatrical activity in the Hall, and will work with rental clients, partners, and internal stakeholders to fulfill these needs for events. The Tech Lead will also manage technical event staff, and will oversee safety in the Anderson Theater.

The position will require eight (8) hours of daytime administrative work each week, plus a projected average of fifteen (15) hours per week preparing and working events. The Memorial Hall Tech lead will have the opportunity to augment his / her workload with additional paid calls at Washington Park and Fountain Square

Event Customer Service Representative

Job Summary:

• Ensuring each patron at our events has an enjoyable and safe visit by tending to all needs as directed by supervisors and coordinators.
• Assisting with event setup, beverage sales setup, beverage sales tear down, and event teardown.
• Deliver quality customer service experiences by appropriately addressing patron needs to increase guest satisfaction and drive sales.
• Drive traffic to our revenue generators by engaging patrons through communication, information, and hospitality.
• Operate Point of Sale register system for beverage sales, ticket sales, and/or merchandise.
• Prepare and serve beverages (you must be at least 21 years old to serve alcohol).
• Follow all loss prevention and cash handling policies and procedures, including completing transactions, making change, counting tills, securing cash and currency, and completing daily paperwork.
• Maintain the safety and cleanliness of employee bathrooms, offices, supply rooms, common areas, and beverage storage areas to support the efficiency of the civic spaces.